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Hotel · Hakone · Kanagawa

Hotel Hatsuhana - Hakone

A traditional Japanese retreat in Hakone with open-air and indoor onsen baths, kaiseki dining, and views of the surrounding greenery.

  • Indoor and open-air onsen baths
  • Kaiseki dinner and breakfast
  • Mountain views from select rooms

About

Hotel Hatsuhana - Hakone

Hotel Hatsuhana Hakone is a 4-star ryokan-style property in the mountain town of Hakone, Kanagawa. The hotel offers a traditional Japanese experience, with rooms featuring tatami areas, futon bedding, and mountain views. Guests can unwind in the hotel's indoor and open-air onsen baths, and enjoy kaiseki dinners and breakfasts made from seasonal ingredients.

The hotel is set about a 20-minute walk from Tenseien, a nearby attraction. Free Wi-Fi is available in public areas, and there is on-site parking for guests arriving by car. With a range of room types from twin rooms to quadruple rooms, some with private open-air baths, the hotel caters to couples, families, and solo travellers seeking a peaceful retreat.

  • Free Wi-Fi in public areas
  • Safe deposit box
  • Tea and coffee facilities
  • Free toiletries
  • Electric kettle
  • Flat-screen TV

In brief

What works, what to weigh

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Strengths

4 reasons to book
  • Authentic kaiseki dining — Guests consistently praise the multi-course kaiseki dinner and breakfast, highlighting the seasonal ingredients and the quality of the food.
  • Relaxing onsen facilities — Both indoor and open-air onsen baths offer a serene experience with flexible hours, allowing guests to enjoy them at their leisure.
  • Attentive and hospitable staff — Reviewers note the staff's genuine kindness and willingness to help, even when there is a language barrier.
  • Scenic mountain views — Many rooms offer views of the surrounding greenery and mountains, adding to the tranquil atmosphere.

Worth weighing

3 to weigh
  • Location requires a walk or shuttle — The hotel is about a 20-minute walk from Tenseien, and while shuttle services are mentioned, guests should plan transport.
  • Limited check-in window — Check-in is only available between 15:00 and 19:00, which may be restrictive for travellers arriving later.
  • No pets allowed — The hotel does not permit pets, so guests travelling with animals will need to make other arrangements.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Japanese Western Twin Room Tatami Area

  • 2 Single beds
  • Mountain view
  • Shower
  • Heating
  • Bathtub

Japanese Western Room View Bath

  • Mountain view
  • Shower
  • Coffee machine
  • Bathtub

Quadruple Room Tatami Area Open Air Bath Non-smoking

  • 2 Single beds
  • Shower
  • Coffee machine
  • Heating
  • Bathtub

Japanese-Style Room Non-Smoking

  • Mountain view
  • Shower
  • Heating
  • Bathtub

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

In-room

  • Tea and coffee facilities
  • Electric kettle
  • Flat-screen TV
  • AM/FM alarm clock
  • Free toiletries

General

  • Free Wi-Fi in public areas
  • Safe deposit box

04 — Location

Getting around Hakone

The property sits in Hakone.

Hakone: Hakone is a mountain town known for its hot springs and natural scenery. The hotel is set about 20 minutes on foot from Tenseien, and there are direct bus stops nearby for exploring further.

20-1 Sukumogawa, Ashigarashimo-Gun, 20-1, Hakone, Kanagawa, 250-0313, Japan

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 15:00-19:00
Check-out
By 11:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Not allowed
Property
70 rooms

06 — Questions

Frequently asked

What are the check-in and check-out times?

Check-in is from 15:00 to 19:00, and check-out is by 11:00.

Does the hotel allow pets?

No, pets are not allowed at Hotel Hatsuhana Hakone.

Is parking available?

Yes, there is a car park on site for guests travelling by car.

What dining options are available?

The hotel offers traditional kaiseki dinners and breakfasts, which have been praised by guests for their quality and seasonal ingredients.

Are there onsen facilities?

Yes, the hotel has both indoor and open-air onsen baths, with flexible hours for guests.

The bottom line

Hotel Hatsuhana Hakone delivers a quintessential Japanese ryokan experience with its onsen baths, kaiseki meals, and attentive service. While the check-in window is narrow and the location requires a short walk or shuttle, the tranquil setting and high-quality amenities make it a strong choice for those seeking relaxation in Hakone.

A serene onsen retreat that excels in traditional hospitality.

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